The Pharmacy First service launched in England on 31 January and is proving popular. This module looks at how OTC products and advice fit with the service. While the Pharmacy First service is not available in all home nations, the information on products, advice and when to refer is still useful.

After completing this module you will:

1. Know which customers to refer into the Pharmacy First service

2. Be aware of red flag symptoms associated with sore throats

3. Be confident in advising on self-care and OTC products for sore throat